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The Burrows Company provides an
in-house e-commerce technology help desk to assist customers and vendors
with any questions or problems they may have when conducting business
electronically with the company. Our personnel have been trained in most
major EDI packages available in the healthcare
industry today. Their knowledge in X12 and Internet technology has helped
many customers implement an EDI program. They provide support during the
integration process by working closely with our partners in setting up
electronic relationships. This support includes setting up profiles, testing,
and on-going support. The help desk also handles B2B support and answers
questions regarding our e-Commerce web site.
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