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e-Solutions > e-Commerce

The Burrows Company has also implemented its own e-Commerce website that provides customers with the ability to place orders, view order confirmations, look up product pricing and availability information, and view historical purchase information using a standard browser via the Internet. These "e-Connects" provide customers with a way to communicate electronically from their desktops.

e-Order:

This function allows customers to place orders directly with Burrows. With the exception of drop-ship only products, all products available in the Burrows product catalog can be purchased using this method. Order templates can be built with customer specific product information to help streamline the ordering process. Using these templates, customers can simplify and reduce the time and data entry requirements for placing orders.

e-Confirm:

Customers can use this function to view all order confirmations regardless of how the orders were received by Burrows (i.e. phone, fax, EDI). Confirmations include customer purchase order number, Burrows invoice number, manufacturer product number, customer product number, order/ship/back order quantities, unit-of-measure ordered, product description, price, and extended price.

e-Catalog:

Search the Burrows online product catalog for pricing and availability information. Comprehensive search criteria support various methods for browsing the online catalog. Search techniques include entering single- or multiple-keyword description text, partial or complete manufacturer product number information, Burrows catalog number, or UPN number to help narrow down your search requests. Need more information? The search results provide links to our manufacturers' websites where additional product information can be obtained. Along with pricing and availability information, product search results include product ordering unit-of-measures, product packaging, product price, and if linked to a contract, the contract number and contract begin/end dates.

e-Datacenter:

Customers can access purchase history information that is stored in the company's data warehouse. The information provided includes: total purchases by month with a "drill-down" capability to view by manufacturer and within manufacturer by product number.

 

The Burrows Company
230 West Palatine Road, Wheeling, IL 60090-0747
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